Policies
Refund Policy on Damaged Items:
Contact us within 7 days if you receive damaged goods by filling in this form [FORM]. Please keep all packaging materials and receipts until your issue is resolved. We will contact you with further instructions. Based on photo evidence, we will replace your item or give you a full refund. If you are asked to send your item back, we pay the postage.
As a token of our appreciation, you will receive a $5 gift certificate you can apply to another purchase.
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No Exchanges (unfortunately):
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Please consult the size and fitting charts before placing your order. OnlyVintageColors sells one-of-a-kind items which are made soon after after you place your order. Therefore, we cannot offer exchanges since each item is custom-made for your order. The exception to this would be to correct order errors made by our team. If you have any questions, please let us know by filling in this form [FORM]. We will respond to you within 24 hours via email.​
​Manufacturing Policy:
Unless noted otherwise, our products are all printed and assembled by Printify (printify.com), which operates offices worldwide. We take responsibility for what you buy, however, their corporate office is located in San Francisco, California. Disputes, if necessary, are handled by our team at OnlyVintageColors.
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Order Processing and Shipping Policies
Orders are typically processed within 3 to 5 business days then shipped under the management of our supplier, Printify (printify.com). When the shipping process begins, you will receive notification emails with tracking (shipping progress) information.
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It generally takes 10 to 14 days, including shipping, from the time you place your order to when you receive it. If there is a delay, you will be kept informed.
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Payment Methods:
All payment details are handled by the companies that receive your funds. We at OnlyVintageColors do not personally handle your financial transactions. We accept several payment methods, including:
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Credit/Debit Cards (Visa, MasterCard, American Express, Discover)
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PayPal
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Apple Pay
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Google Pay
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Intellectual Property Rights:
Unless otherwise noted, most of our illustrations are hand-drawn by Karen Little and are owned by her under the umbrella of OnlyVintageColors.com. When noted, some imaged backed by licensed material. While our images cannot be reproduced by others for commercial use they may be used in articles or blogs with clear attribution to OnlyVintageColors, the publisher, and the artist of note.
Karen Little does business through Littleviews (Littleviews.com), based in Weehawken, New Jersey. OnlyVintage Colors is a subsidiary of Littleviews, which is registered in the State of New Jersey.
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Privacy Policy:
We currently accept orders only from the United States. All customer information, including names and addresses, is kept confidential. We comply with U.S. privacy regulations, such as the California Consumer Privacy Act (CCPA), and do not sell or share your information with third parties.
Custom Orders:
We do accept custom work. Contact us by filling in this form [FORM]. We will respond to you within 24 hours via email.
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Customer Support:
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For any inquiries or assistance, please contact our customer support team by filling in this form [FORM]. with as much detail as possible. We will respond to you within 24 hours via email.
Legal Disclaimer:
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Littleviews and its subsidiaries adhere to applicable U.S. consumer protection laws. We are not liable for any indirect, incidental, special, consequential, or punitive damages related to the use of our website or the products purchased.
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Questions? Comments?
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Contact us at Hello@OnlyVintageColors.com
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